Smart Salem Medical Center a first of its kind, state of the art, futuristic for Dubai Health Authority (DHA) and General directorate of residence and foreigners ( GDRFA) customers. The primary purpose of the smart Salem Medical Center is to provide a unique facility for DHA’s Medical Fitness and Occupational Health Services where customers can get their medical tests done in a paperless and seamless environment.
As per Sheikh Mohammad Bin Rashid Al Maktoum initiative for Dubai to be an innovative and smart city, as part of the transformation, DHA leaders took the initiative to be part of this change and to provide the healthcare clients solutions to achieve healthy and smart healthcare ecosystem, As a part of this mission DHA moved many services into the digital world and is now taking the lead to introduce one more smart solution that will facilitate unified healthcare services in couple of clicks to get access to all health care providers in the city, make the best use of available data to contribute to happy clients with focus on efficiency, quality and innovation.
Smart Salem Medical Centers currently employee paper base queue systems, with customer services staff guiding them through the whole process at every stage. This classic approach results in long waiting queues, increases the cost overhead for each center, utilizes a classic approach to the problem and above all lacks technological revolution.
Smart Salem Medical Center is a first of its kind center in the gulf region to introduce a futuristic solution by introducing latest technologies and gadgets to make the process simple, seamless and easy. Smart Salem Medical Center will utilize advance robots, FDA approved digital medical equipment and artificial intelligence to facilitate customer in DHA services with the ease of mind.
Smart Salem Medical Center will help DHA become the stepping stone for the adaption of latest technologies for its customers. It will help DHA to expand the concept to other facilities and processes throughout the emirate.